Poonawalla Fincorp Expands AI Transformation with Five Deployments
Filing Summary
Poonawalla Fincorp Limited announced the deployment of five new AI-powered solutions as part of its digital transformation drive. These include an Early Warning System for attrition risk, RegIntel for compliance automation, an Employee Relations Governance Tool, a Travel Bot, and an AI-based Suspicious Transaction Reporting system. The initiatives strengthen governance, compliance, and operational efficiency across departments. The company now operates 45 AI projects, 13 of which have been completed, further embedding AI across HR, compliance, and risk functions.
Poonawalla Fincorp Limited announced the launch of five new AI-based systems as part of its ongoing digital transformation program. The new deployments include AI tools for workforce risk management, governance, compliance, and operational automation.
The company has introduced an Early Warning System (EWS) for employee attrition risk, a Travel Bot for streamlining travel operations, RegIntel for compliance automation, an Employee Relations (ER) Governance Tool for managing workplace cases, and an AI-powered Suspicious Transaction Reporting (STR) system to enhance anti-money laundering (AML) oversight.
The Suspicious Transaction Reporting (STR) solution leverages machine learning to reduce false alerts and improve the accuracy of AML monitoring. The system enhances efficiency in identifying genuinely risky behavior and ensures accurate and timely reporting to regulators.
The RegIntel solution serves as an AI compliance assistant that provides employees with automated responses to regulatory and policy-related queries. It uses contextual policy mapping and adaptive logic that updates with evolving regulations, improving governance and reducing manual interpretation.
The Early Warning System (EWS) uses ensemble machine learning models to predict workforce attrition risks. It identifies potential employee exits along with the underlying causes, enabling human resources teams to take preventive action aligned with organizational and compliance standards.
The ER Governance Tool is designed to manage employee relations cases by analyzing past data and policies to suggest AI-based recommendations, escalation paths, and documentation. This system supports consistent and transparent governance processes.
The Travel Bot, integrated with Microsoft Teams, automates travel bookings and maintains a centralized audit-ready database. It reduces manual intervention and enhances transparency in travel operations.
These implementations extend the company’s AI-first approach across core functions including risk management, compliance, HR, governance, and operational efficiency. Poonawalla Fincorp currently runs 45 AI projects across departments, of which 13 have been completed.
About Poonawalla Fincorp Limited
Poonawalla Fincorp Limited is a non-deposit taking systemically important non-banking finance company (NBFC-ND-SI) promoted by the Cyrus Poonawalla Group. The company provides a range of financial products including loans for businesses, vehicles, education, and professionals. As of September 30, 2025, the company reported assets under management (AUM) of ₹47,701 crore and employs over 5,000 people.