Hinduja Global Solutions Launches AMLens for AML Operations
Filing Summary
Hinduja Global Solutions Ltd (HGS) announced the launch of AMLens, an AI-powered solution designed to enhance Anti-Money Laundering (AML) operations. AMLens aims to reduce case analysis time by 75% and decrease false positives by over 60%. The solution integrates machine learning and Natural Language Processing to streamline AML processes for financial institutions. It is built on a modular, API-first design for seamless integration with existing systems. The launch was announced on January 12, 2026, with the solution targeting various market segments, including Retail Banking and Wealth Management.
Hinduja Global Solutions Ltd (HGS) has introduced a new AI-powered solution named AMLens to enhance Anti-Money Laundering (AML) operations. The announcement was made on January 12, 2026. The solution is designed to accelerate AML investigations by integrating machine learning and Natural Language Processing (NLP) to reduce case analysis time and false positives, thereby enabling financial institutions to meet regulatory standards and improve investigator productivity.
The AMLens solution is reported to reduce case analysis time by 75%, cutting down the time from approximately two hours to around 30 minutes. Additionally, the false positive rate has decreased by more than 60%, dropping from about 18% to 7%. These improvements have resulted in a threefold increase in investigator productivity, allowing analysts to handle 24 cases per day compared to the previous eight. The overall turnaround time for case resolution is now 75% faster, moving from 48 hours to 12 hours.
AMLens addresses industry challenges such as manual case resolution, alert fatigue, and regulatory alignment gaps. It automates the collection and consolidation of fragmented data from various sources into a single, analyst-friendly format. The solution supports AML teams in detection, triage, contextualization, and summarization, providing a modular, explainable AI ecosystem. It is built on a modular, API-first design, allowing integration with existing client systems. The target market segments include Retail & Consumer Banking, Payments & Fintech, Credit Card & Lending, and Wealth Management.
The launch of AMLens is significant in the current regulatory environment, where time is crucial in combating financial crime. The solution combines AI-powered narrative generation with human oversight, streamlining workflows while preserving necessary human judgment. This approach allows analysts to focus on high-priority investigations, enhancing the fight against money laundering.
The announcement was made by HGS on January 12, 2026, at 9:01 am. The solution is available for deployment across various financial sectors, offering a comprehensive tool for enhancing AML operations. The company has demonstrated significant performance improvements in early client deployments, providing outcome-based results for financial crime fighters.
Hinduja Global Solutions Ltd is a global leader in optimizing customer experience lifecycle, digital transformation, business process management, and digital media ecosystem. The company combines automation, analytics, and artificial intelligence with deep domain expertise, focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the Hinduja Group, HGS operates in nine countries with 18,017 employees and 30 delivery centers, serving leading brands across various verticals.