CAMSRep Launches Bima Central Administrator at IIA 2025 Event
Filing Summary
Computer Age Management Services Ltd’s subsidiary, CAMSRep, introduced the Bima Central Administrator at the IIA 2025 event. This digital platform aims to enhance the e-Insurance Account (eIA) customer servicing experience for insurers and brokers. The platform provides real-time visibility of policyholder activities and streamlines service requests. It supports over 50 insurers and offers features like service transaction management and automated billing. The launch was announced by industry leaders, marking a significant development in digital insurance servicing for approximately 10 million eIA holders.
Computer Age Management Services Ltd’s subsidiary, CAMSRep, announced the launch of the Bima Central Administrator at the IIA 2025 event. This digital platform is designed to enhance the e-Insurance Account (eIA) customer servicing experience for insurers and brokers. The announcement was made by Sh. Mayank Bathwal, MD & CEO of Aditya Birla Health Insurance, and Mr. Vivek Bengani, CEO of CAMS Insurance Repository. The platform is positioned as a significant development in digital insurance servicing, providing real-time visibility of policyholder activities to insurers and distributors.
The Bima Central Administrator allows insurers to track and fulfill service requests raised by policyholders through eIA. It extends access to advisors and enables brokers to leverage the central utility for policy servicing across products and insurers. The platform supports over 50 insurers and offers features such as service transaction management, instant data reconciliation, customer analytics, advisor access management, and automated billing and invoicing.
The platform is built exclusively for industry stakeholders and offers a unified dashboard to manage all eIA-related transactions. It empowers insurer teams to deliver customer experiences through service transaction management, including policy servicing, queries, and claims intimation. The platform also provides instant data reconciliation and reporting, customer analytics and insights, and advisor access management. Additionally, it includes automated billing and invoicing capabilities.
The Bima Central Administrator is designed to automate workflows and deliver personalized experiences while maintaining high standards of data security and compliance. It transforms how insurers and partners engage with policyholders, making servicing faster and more transparent. The platform is already a cornerstone of digital insurance servicing for nearly 10 million eIA holders who maintain 13 million digital policies.
The launch of the Bima Central Administrator was announced at the IIA Annual Event 2025. The platform is expected to accelerate service delivery, expand access, and build enhanced use cases for insurers, distributors, and other service providers. It provides a major impetus to transforming the policyholder experience by allowing insurers and distributors to have access to real-time data of their policyholders’ activities.
CAMSRep is an IRDAI-licensed Insurance Repository that manages over 10 million e-Insurance Accounts and 13 million e-Policies. It partners with more than 50 insurers and offers a complete suite of services to augment the capacity and capability of insurers to service their policyholders. CAMSRep is a wholly owned subsidiary of Computer Age Management Services Ltd.
Computer Age Management Services Ltd is a financial infrastructure and service partner to the asset management industry, providing platform-based services to the BFSI segment. The company is India’s largest registrar and transfer agent of mutual funds, with a market share of approximately 68% based on mutual fund average assets under management. It serves as a market-leading platform and service partner to alternative investment funds and portfolio managers, offering full-stack digital and fund administration services.