Ola Electric Launches Hyperservice Centres with Same-Day Service
Filing Summary
Ola Electric Mobility Limited has announced the launch of its Hyperservice Centres, offering a same-day service guarantee to eligible customers. The initiative begins with the first centre in Indiranagar, Bengaluru, and will expand nationwide. The centres will provide a digital service experience, including a customer lounge and real-time service tracking. Ola Electric also plans to make its spare parts and diagnostic tools available to independent garages and mechanics. The company aims to enhance its service infrastructure and customer experience through this expansion, as detailed in the press release dated December 23, 2025.
Ola Electric Mobility Limited has announced the expansion of its Hyperservice initiative with the launch of Hyperservice Centres. These centres are designed to offer a same-day service guarantee to eligible customers at no additional cost. The first Hyperservice Centre is operational in Indiranagar, Bengaluru, and the company plans to progressively upgrade its existing service centres across India.
The financial terms related to the expansion of the Hyperservice Centres have not been disclosed in the filing. The focus of the initiative is on enhancing the service experience for customers without incurring extra charges. The centres are part of Ola Electric’s strategy to improve its service infrastructure and customer satisfaction.
The Hyperservice Centres will provide a fully digital and transparent service journey. Customers will benefit from features such as a dedicated customer lounge, free Wi-Fi, and real-time digital visibility across every stage of servicing. This includes tracking from check-in to delivery, ensuring speed and clarity in the service process. The centres aim to simplify and expedite the vehicle servicing experience for Ola Electric customers.
Ola Electric has also announced the scale-up of its Hyperservice into an open platform. This will make Ola’s genuine spare parts, diagnostic tools, and service training modules available to independent garages, mechanics, and fleet operators. Customers and garages can purchase spare parts directly through the Ola Electric Customer App and website, ensuring access to high-quality, certified components.
The timeline for the rollout includes the immediate operation of the first Hyperservice Centre in Bengaluru, with plans to upgrade select service centres nationwide over the coming weeks. This expansion is part of Ola Electric’s broader strategy to enhance its service infrastructure and customer experience across India.
About Ola Electric Mobility Limited: Ola Electric Mobility Limited is a leading electric vehicle manufacturer in India, focusing on the vertical integration of technology and manufacturing for EVs and their components. The company operates the Ola Futurefactory in Tamil Nadu, which is a significant hub for EV production. Ola Electric is committed to advancing cell and battery technology through its Battery Innovation Centre in Bengaluru and maintains a direct-to-customer distribution network across India.