InterGlobe Aviation Addresses Operational Challenges
Filing Summary
InterGlobe Aviation Limited, operating as IndiGo, has initiated a Crisis Management Group (CMG) to address recent flight cancellations and delays. The CMG includes key board members and the CEO, Pieter Elbers. The group is actively monitoring the situation and implementing measures to restore normal operations. The board is focused on resolving customer issues, including refunds and waivers. This disclosure was made under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, and is available on the company’s website.
InterGlobe Aviation Limited, known as IndiGo, has submitted a press statement to the National Stock Exchange of India Limited and BSE Limited on December 7, 2025. The statement addresses the company’s response to recent operational disruptions involving flight cancellations and delays.
The Board of Directors of IndiGo convened immediately upon the emergence of these issues. The board received a comprehensive briefing from the management on the crisis’s nature and scope. Subsequently, the board established a Crisis Management Group (CMG) to oversee the situation. The CMG comprises the Chairman, Vikram Singh Mehta, Board Directors Gregg Saretsky, Mike Whitaker, and Amitabh Kant, along with CEO Pieter Elbers.
The CMG is tasked with regular monitoring and is updated continuously by the management on efforts to restore normal operations. The board has engaged in multiple telephonic discussions, including with directors not part of the CMG, to ensure comprehensive oversight.
The board’s primary objective is to address customer hardships and restore operational integrity across the airline’s network. Efforts include processing refunds for cancellations and offering waivers for cancellations or rescheduling during the crisis period. These measures aim to mitigate the impact on customers and stakeholders.
This disclosure is made under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The press statement is also available on IndiGo’s official website.
IndiGo is a major airline in India, recognized for its extensive network and operational efficiency. The airline operates over 2300 daily flights with a fleet of more than 400 aircraft, connecting numerous domestic and international destinations. IndiGo is committed to providing affordable fares and a hassle-free travel experience.